Ending processes in Task Manager. Right click on any space of the Taskbar and select Task Manager. Under the Processes tab, locate all Office processes. Select an Office process and then choose End task. Repeat this for each Office process listed. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings >Restart. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. Press the Windows Key + S and type in services.msc. If Disabled, change it to Automatic, click Start and click OK When you reach the UEFI controls, visit Security then Virtualization and switch off Enhanced Windows Biometric Security. Lenovo’s support page details the process. Version 2004 of Windows 10 has 1. Try starting it with a bootable USB key and check startup. Download Lenovo Diagnostics and run all the hardware tests. Pay attention to the main drive. – John. Aug 25, 2021 at 16:51. I booted the laptop with Lenovo Diagnostics, run all the tests and all of them are passed. 400W Power Supply. 1TB Segate Baracuda. Intel DG41KR. Windows 10. So its like this, everytime I turn on my pc after its been off for sometime, it stays there at the intel logo for, I dunno, never had the patience for it anyway, so I try to restart my pc (and those digits that appear at the bottom right corner of the screen dont always show up Press Windows + I keys to open up the Windows Settings menu. Next, click on Update & Security > Select Check for updates under the Windows Update section. If there is a feature update available, select Download and install. Wait for some time until the update gets completed. Finally, reboot your PC to apply changes immediately. 8. Here are the steps you can try. -Press Windows key + X. -Go to Settings. -Click Update and Security. -Click Troubleshooter then Additional troubleshooter. -Look for Windows Update and run the troubleshooter. Once done , go to this link and download the tool to reset the Windows Update Components. For clean boot follow the steps below: On the Desktop, press the Windows + R keys simultaneously to open Run; In the Run Menu type msconfig command and click OK to open System Configuration; On the Services tab, check Hide All Microsoft Services and Click Disable All; Click Apply and OK; Restart the computer. 2020 Updated video: https://youtu.be/s8ABl5WFmPwHere is how to fix the infinite loading screen, black screen or infinite boot loop!Working for Windows 7 / 8 YzyGvB.